top of page
Girl Behind a Curtain

Privacy Policy

1. Introduction

Beautify Hair Design (“we”, “us”, “our”) trading as Beautify Hair Design is part of EUPHOTIC SALONS PTY LTD (ABN 90 673 361 281). We are committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect personal information that you provide when you:

  • Book or attend an appointment (e.g. name, contact details, date of birth, hair/skin history or allergies);

  • Purchase products or services (e.g. payment details, purchase history);

  • Subscribe to marketing or loyalty programs (e.g. email address, birthday);

  • Interact with our website or social media (e.g. IP address, device information, cookies).

We may also collect sensitive information with your consent, such as health or medical information relevant to hair or scalp treatment.

3. How We Collect Your Information

  • Directly from you when you complete booking forms, membership applications, surveys, or tax invoices.

  • Automatically via cookies and analytics when you browse our website.

  • From third parties such as booking platforms, beauty product suppliers, or payment processors.

If you do not provide certain information, we may be unable to provide you with some services or communicate important updates.

4. Why We Collect, Hold and Use Your Information

We collect and use personal information to:

  • Manage your appointments and provide services tailored to your needs;

  • Process payments, refunds and handle accounts;

  • Communicate appointment reminders, service follow-ups and loyalty offers;

  • Analyse trends, improve our services, and develop new offerings;

  • Meet our legal and regulatory obligations (e.g. tax, workplace health and safety);

  • Respond to complaints or enquiries.

5. Disclosure of Your Information

We may disclose your personal information to:

  • Service providers engaged to perform functions on our behalf (e.g. payment gateway providers, IT support, marketing agencies, insurers);

  • Government and regulatory bodies as required by law (e.g. ATO, WorkSafe);

  • Third parties where you have consented or it is otherwise permitted under the Privacy Act (e.g. to your referrer on request).

We will not sell or rent your personal information to direct-marketing companies.

6. Cross-border Disclosure

Some of our service providers may operate overseas. We will take reasonable steps to ensure any overseas recipients handle your personal information in accordance with the APPs or similar standards.

7. Data Security

We store your information in secure electronic systems protected by firewalls and access controls. We retain your personal information only for as long as necessary for the purposes set out in this policy or as required by law.

8. Access and Correction

Under the Privacy Act, you have the right to request access to and correction of your personal information. To make a request, please contact us (see “Contact Us” below). We will respond within a reasonable time and may charge a small fee for retrieval and photocopying.

9. Complaints

If you have a concern or complaint about our handling of your personal information, please contact our Privacy Officer in writing. We will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 30 days. If you remain dissatisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

10. Use of Cookies and Analytics

Our website uses cookies to improve user experience and analyse traffic. You may disable cookies via your browser settings; however, some features of our site may not function properly.

11. Marketing Opt-Out

You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

Policy Officer

enquiries@euphoticinvestments.com
Shop h14/7 Bunker Rd, Victoria Point QLD 4165
(07) 3820 9818

bottom of page